Details: Post Date: 7/2/2012 Redbox Automated Retail, LLC, a wholly-owned subsidiary of Coinstar, Inc. (Nasdaq; CSTR), offers new-release DVD, Blu-ray Disc® and video game rentals through its network of conveniently located, self-service kiosks. Redbox has rented more than 2 billion discs and is available at more than 35,400 kiosks across over 29,000 locations nationwide, including select McDonald’s restaurants, leading grocery, drug and convenience stores, select Walmart locations and Walgreens locations in select markets. For more information, visit www.redbox.com Information about Coinstar can be found at www.coinstar.com.Telecom Procurement CoordinatorPosition Purpose: Oversee all aspects of kiosk communications including; ordering, logistics and delivery, troubleshooting, maintaining network health, product testing and inventory accounting. Assist with troubleshooting and processing of employee wireless communications.Summary of Key Responsibilities:- Apply subject matter knowledge regarding wired and wireless telecommunications and align with the SMTI’s sourcing strategies and methods- Assist the SMTI in maintaining cost savings, cost avoidance, and risk mitigation- Procure communications for all kiosks in alignment with current sourcing strategies- Interact with telecommunication suppliers to ensure on-time delivery and operation of wireless and wired telecommunications for all kiosks- Maintain cell kit tracking database to determine shrinkage and supply chain issues- Assist redbox field personnel troubleshooting wired and wireless devices for both kiosks and employees, engaging suppliers and help desk when appropriate- Approve invoices for cell kit purchase orders and maintain billing and order records- Recommend, test and procure new kiosk communications equipment to ensure seamless transition between device models and carriers- Other duties and projects as assigned by the SMTI and department managementKnowledge/Skills/Abilities:- Ability to interact in a positive manner with consultants, vendors, team members and senior management and to keep a positive mental attitude at all times- Have a customer service focus and mentality when working with employees- Demonstrates high-level oral and written communication skills- Has the ability to address and diplomatically resolve inter-personal conflict- Has a solid and unwavering belief in good ethics and honesty- Ability to analyze and troubleshoot wired and wireless telecommunication issues- Knowledge of telecommunications industry and the inner workings of carriers, specifically Verizon Wireless, Verizon, Sprint, Frontier, AT&T, & Centurylink- Proven excellence in execution and delivering projects on time- Open to change and innovation- Demonstrates a high-level of computer literacy including:o Windows & Microsoft Outlook (req.)o Microsoft Word & Excel (req.)o Microsoft Access (desirable)Education and Experience:- 2+ yr of college successfully completed, Bachelors Degree desired - 2+ yr experience repairing or troubleshooting MTM communications or - 4+ yr experience in wired and/or wireless telecommunications fieldIn addition to a rewarding career, Coinstar, Inc. offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website at www.coinstarinc.com/careers.
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